1. Repairs & Warranty

• We provide a 12 month warranty on all repairs, covering defective parts and workmanship.
• The warranty does not cover:
  • Accidental damage, liquid damage, or physical damage after repair.
  • Issues unrelated to the original repair.
  • Tampering by third parties after the repair.

2. Refunds for Repair Services

• If a device cannot be repaired after service, we will offer:
  • A full refund if no fix was completed.
  • A partial refund if parts were installed but the issue persists.
• Refunds are not provided for:
  • Diagnostic fees (if applicable).
  • Repairs that are successful but the customer changes their mind.

3. Returns & Exchanges for Parts & Accessories

• Unused accessories (cases, chargers, cables, etc.) can be returned within 14 days if in original packaging.
• Opened or used accessories cannot be returned unless faulty.
• Faulty accessories can be exchanged or refunded within 30 days of purchase.

4. Process for Returns & Refunds

• Customers must provide a receipt or proof of purchase.
• Refunds will be processed to the original payment method within 5 business days.
• Customers must bring the device/accessory to our store for inspection before processing a refund/exchange.

5. Non-Returnable Items

• Software services, data recovery, or unlocking services are non-refundable once completed.
• Any device that has been tampered with after repair (e.g., opened by another technician) will void the warranty.